About Us
Welcome to One Small Step, a digital platform for certified peer support. We provide real-time emotional care, crisis prevention, and goal-setting from trained people in recovery.
Our peers are available nights, weekends, and in the critical post-discharge windows when traditional care is offline – because that’s when relapse and disconnection are most likely to happen.
We bring both lived recovery experience and deep expertise from leading technology companies like Facebook and Garmin. We believe the future of mental health must combine human connection with user-centric design and scalable platforms to meet people where they are.
Our Story
One Small Step began with a simple but urgent realization: too many people in recovery are left alone during the moments that matter most.
For us, this work is deeply personal. We’ve lost friends and loved ones to addiction. We’ve also walked the path of recovery ourselves – feeling the isolation, the stigma, and the gaps in support.
We’ve seen the power of peer support, and we’ve seen its shortcomings: under-trained, under-structured, and often unavailable when needed most.
We created One Small Step to change that – bringing the trust of lived experience into a structured, digital-first model built to scale.
Our Mission
To connect people in recovery with trained peers who have walked the same path – providing real connection, real support, and real results.
Our Vision
To make peer support a trusted, scalable, and essential part of every mental health care system.
Frequently Asked Questions
What is One Small Step?
One Small Step is a safe, supportive place to connect with certified peer supporters — people who have lived through similar challenges and are trained to help. We provide free on demand peer support during the hours of operation listed at the top of this page.
What is a peer?
A peer is someone who has personal experience with mental health, addiction, or recovery. They've walked a similar path and are trained to support others with empathy, respect, and understanding. They've been in your shoes and can show you that recovery is possible.
What training do they have?
All of our peers are certified and have completed professional training in peer support. They've learned how to listen, offer guidance, and respect your privacy — all while using their own experience to help others.
How can they help?
Peers offer emotional support, encouragement, and perspective from someone who's been there. They can help you talk through what you're feeling, support your goals, and remind you that you're not alone.
When should I reach out to a peer?
Anytime during the Hours of Operation shown at the top of this page. You don't need to be in crisis. Whether you're feeling overwhelmed, need someone to talk to, or just want to feel heard, a peer is here to help.
What is the difference between a peer and a therapist?
Peers are not licensed therapists. They offer support based on lived experience, not medical training. They can relate, listen, and encourage, but cannot diagnose or provide treatment.
What We Offer
On-Demand Support
Immediate access to certified peer supporters for empathetic listening, practical strategies, and hope.
Crisis Prevention
Real-time support during off-hours when people are most vulnerable to relapse.
Community Resources
Tools, information, and connections to keep people engaged in treatment and recovery.
Confidentiality & Safety
A secure environment where individuals can share openly without fear of judgment.
Why It Matters
Millions of people in recovery are left without support when they need it most – and peer connection can be the difference between crisis and stability.
For providers and payers, we’re the missing layer in the mental health safety net: accessible, scalable, and proven to deliver measurable results.
Meet Our Leadership
Tyler Gage
CTO
Startup engineer and technical leader with a decade of experience at places like Latch, Elemind Technologies, and Garmin.
Mike Meaney
CEO and First Peer
Research and product leader with a decade of experience at places like Facebook and Multiverse; 12 years sober, First Peer.
Zach Glicksman
COO
Mental health social worker with a decade in healthcare leadership at places like Equality Health and Cornerstone Health.
Join Us
Whether you're seeking support or want to become a peer supporter, One Small Step is here for you. Together, we can close the gaps in recovery care and build a future where no one is left alone. If you're interested in learning more, reach out at contact@onesmallstep.io
We are committed to making a positive impact and supporting individuals on their journey to recovery. Thank you for being a part of our mission.