Frequently Asked Questions

Q: I’m having trouble signing in. What should I do?

A: Please make sure you are using the correct phone number and have a stable internet connection. If you're still having issues, contact us using the form below.

Q: Is my data secure?

A: Yes. We take privacy seriously. All data is encrypted and handled in compliance with HIPAA requirements.

Q: I need help using the mobile app.

A: You can reach out to us anytime using the contact form below.

Contact Us

If you're experiencing a bug, have questions, or need support, please email us at:

contact@onesmallstep.io

Or use our Contact Form below. We typically respond within 1-2 business days